The Association’s policy objective for alarm response is to minimise the number of false alarms attended by police. To obtain police
response, the intruder alarm system must have a unique reference number (URN). Only then will the police offer a level of response to your alarm
Type A - Remote Signalling Alarms, including intruder alarms terminating at approved central monitoring stations.
They must be maintained and used in accordance with British Standard 4737, BS 7042 (high security systems) or BS 6799 Class VI (wire-free alarms).
Such alarms will be registered with the police and identified by a unique reference number (URN) and can include personal attack alarms. The police
response to their activation will be based on the assumption that an offence is taking place, but against the background of competing urgent calls
and available resources. Such a response will also be conditional upon the number of false activations in any 12 month period, in which case the
activation may receive a lower priority police attendance.
- Level 1 – Immediate
- Level 2 – Response desirable but may be delayed
- Level 3 – No police attendance
Type B - Audible Only and Hybrid Alarms, including bells-only and automatic dialling alarms, as well as alarms
from non-compliant companies and non-compliant central stations. URNs will not be issued for these systems. To obtain police attendance,
in addition to their activation Type B alarms will also require some indication that an offence is in progress, e.g. from a witness.
(information taken from www.met.police.uk)
Police are unlikely to respond to ‘bell only’ alarm activations without being given additional information to suggest a crime is
To obtain a URN from the police, they advise that alarm owners should have systems installed or checked by a NACOSS registered installer.
This ensures that all British and European standards are met and therefore, the system will be of a standard that will reduce false alarms.
Graham Robertson install alarms with BT REDcare monitoring system, offering a 24 hour, 365 day response mechanism. It is the only one to
attain Police Preferred Specification – Secured by Design. And REDcare has been independently
assessed as meeting the highest European standards.
Contact us for more information or a free survey and no-obligation quotation.
ACPOS Site: www.scottish.police.uk